Terms & Conditions

$1,000 WARDROBE GIVEAWAY

Eligibility: Open to residents of Australia and New Zealand only.

Entry Deadline: Entries close at 11:59 PM AEST on 15 August 2025.

Winner Announcement: One winner will be selected at random and contacted via email on 16 August 2025.

Prize: The prize is a $1,000 MATTIR wardrobe credit, issued as a digital gift card. It is non-refundable, non-transferable, and cannot be redeemed for cash.

Usage Terms: The gift card is valid for 3 years from the date of issue and can be used online at mattir.com. It must be used in a single transaction and cannot be combined with other promotional offers.

General: By entering, you agree to receive marketing communications from MATTIR. Unsubscribing will not affect your entry.

OWNERSHIP AND ACCEPTANCE OF TERMS

This website is owned and operated by MATTIR or unknown as AZ Fashion Group PTY LTD (ABN 51 681 378 950). By accessing and using this website (www.mattir.com.au), you acknowledge and agree to the following Terms and Conditions, which govern your use of the site and its contents. If you do not accept these Terms and Conditions, you must refrain from using this website.

WEBSITE CONTENT & ACCURACY

We strive to ensure that all information presented on this site is up-to-date and accurate. However, MATTIR makes no express or implied warranties regarding the completeness, reliability, or accuracy of the information provided. We accept no liability for errors or omissions and reserve the right to modify or discontinue any aspect of this site at any time. If you identify any inaccuracies, we encourage you to bring them to our attention so that we can make corrections where appropriate.

We cannot guarantee the continuous availability of the site or that it will function without interruption. We are also not responsible for any technical issues that may affect access to our site, nor can we be held liable for any damages, losses, or disruptions that may arise from your use of this site.

LEGAL CAPACITY TO PURCHASE

To make a purchase through this site, you must be at least eighteen (18) years old or have the consent of a parent or legal guardian. By placing an order, you confirm that you meet this requirement. If MATTIR incurs any damages or losses due to transactions conducted by minors without proper consent, we reserve the right to seek reimbursement from the responsible parent or guardian.

LIMITATION OF LIABILITY

We shall not be held responsible for any indirect, incidental, or consequential damages; including but not limited to loss of revenue, loss of business opportunities, data loss, or other damages arising from your use of this website. Our total liability for any product supplied is strictly limited to the amount you paid for the item in question.

INTELLECTUAL PROPERTY & COPYRIGHT

All content featured on this site; including text, images, logos, designs, and graphics is protected under Australian copyright laws and remains the exclusive property of MATTIR or its licensors. You are not permitted to copy, reproduce, modify, distribute, or commercially exploit any material from this site without prior written approval.

You must not:

  • Copy, broadcast, store, publish, or create derivative works from any content on this site.
  • Modify, decompile, or attempt to reverse engineer any part of this website.
  • Use any site content for commercial gain without express written consent from MATTIR.

All trademarks, brand names, and logos displayed remain the property of their respective owners. No rights or licenses to use any trademarks are granted through this site.

SECURITY & PAYMENT FRAUD

Our site employs Secure Sockets Layer (SSL) encryption to protect payment transactions. However, we are not responsible for unauthorised use of credit cards or any fraudulent transactions that may occur. Customers are encouraged to take all necessary precautions when entering payment details online.

FORCE MAJEURE

MATTIR shall not be held liable for any failure or delay in fulfilling its obligations if such delay is caused by circumstances beyond its reasonable control. This includes, but is not limited to, natural disasters, acts of government, cyber-attacks, or failures in telecommunications or logistics networks.

GOVERNING LAW

These Terms and Conditions are governed by the laws of Australia. By using this site, you agree to submit to the non-exclusive jurisdiction of the courts of Australia.

OTHER CONDITIONS

We do not guarantee uninterrupted access to this site and acknowledge that technical issues beyond our control may interfere with its operation. These Terms and Conditions may be updated from time to time without notice, so we encourage users to review them periodically.

CONTACT INFORMATION

For any questions regarding these Terms and Conditions, please reach out to our team at:

Email: hello@mattir.com.au


Mail Address: 88-92 Cooper Street, Surry Hills NSW 2010

COOKIES

MATTIR or otherwise known as AZ Fashion Group PTY LTD (ABN 51 681 378 950), Mezzanine 88-92 Cooper Street, Surry Hills NSW 2010, is committed to safeguarding your privacy online. This policy explains how we gather, store, and utilise your personal data, as well as your rights to access, modify, or lodge a complaint regarding your information. We handle your data in compliance with relevant Australian privacy laws and, where applicable, the General Data Protection Regulation (GDPR) for UK and EU residents.

By visiting www.mattir.com.au, you acknowledge and agree to the terms outlined in this Privacy Policy, Cookie policy and our website’s Terms & Conditions. You can browse our site without revealing any personal details.

INFORMATION WE COLLECT & HOW WE USE IT

We collect personal data when you register an account, make a purchase, respond to promotions, or subscribe to our marketing emails.

Types of information we may gather include:

  • Full name
  • Contact details (email, phone number, shipping/billing address)
  • Date of birth (if provided)
  • Payment details (credit card or PayPal information)

We use this data to:

  • Create and manage your customer account
  • Process and deliver your orders efficiently
  • Keep you updated on order status
  • Notify you about promotions, sales, and relevant company news (if you opt in)
  • Improve our customer service and website experience

If you contact us via email or our website, we will collect your name and email to address your queries. You can unsubscribe from marketing communications at any time. UK and EU residents may also request data modifications or withdraw consent by contacting us at info@mattir.com.au.

Failure to provide necessary details may affect our ability to fufill your orders or respond to your inquiries.

SHARING YOUR INFORMATION

To fulfill your orders, we may share your details with:

  • Courier and postal services for delivery
  • Payment processors such as banks or PayPal
  • Warehousing and fulfillment partners

We may also disclose personal data:

  • To IT service providers, marketing agencies, and legal advisors
  • In cases where our business assets are transferred
  • To comply with legal obligations or respond to law enforcement requests

We do not transfer personal data outside of Australia.

EXTERNAL LINKS

This Privacy Policy applies only to our website and does not cover any external sites linked from ours. We encourage you to review the privacy policies of any third-party websites before providing personal data.

COOKIES & TRACKING TECHNOLOGIES

Cookies are small files stored on your device that help enhance your browsing experience. Our website uses cookies to:

  • Keep track of your shopping cart
  • Remember login details (if enabled)
  • Deliver personalised content based on browsing preferences

You may disable cookies in your browser settings; however, this may limit site functionality. To learn more, visit www.allaboutcookies.org.

DATA RETENTION

We retain your personal data for as long as necessary to manage your account or fulfill legal obligations. If you request account deletion, we will remove your details unless required by law to retain them.

YOUR RIGHTS

You have the right to:

  • Access, update, or correct your data
  • Request deletion of your personal information (where permitted by law)
  • Object to or restrict data processing
  • Transfer your data to another entity (UK/EU residents)

For assistance, contact us at:

  • Email: hello@mattir.com.au
  • Mail: Mezzanine 88-92 Copper Street, Surry Hills, NSW 2010

HOW TO MAKE A COMPLAINT

If you have concerns regarding how we handle your personal data, you may contact us using the details above. We will investigate and respond in writing. If unsatisfied with our resolution, you may escalate the matter to the Office of the Australian Information Commissioner (www.oaic.gov.au) or the relevant regulator in your jurisdiction.

This policy may be updated periodically. Please review it regularly for any changes.


Last updated: 21st of July 2025